1. Who we are

Your Village is a coaching business based in Cheltenham, Gloucestershire, UK. We operate the website at your-village.co.uk (“the website”). For the purposes of UK data protection law, Your Village is the data controller.

If you have any questions about this policy or how we use your data, please contact us at hello@your-village.co.uk.

2. What data we collect

When you use our website or contact us, we may collect:

Your name and email address (via our contact form)
Your phone number (if you choose to provide it)
Information about your reason for getting in touch
Your marketing preferences (newsletter opt-in)
Anonymised analytics data about how you use our website

3. How we use your data

We use the information you provide to:

Respond to your enquiries and provide information about our services
Process bookings for the Your Village programme
Send you newsletters or updates, if you have opted in
Improve our website and services

We will never sell your data to third parties. We only share data with service providers who help us operate our business (e.g., email providers), under strict data processing agreements.

4. Legal basis for processing

We process your data on the basis of your consent (where you have provided it), our legitimate interests (to respond to enquiries and improve our services), or to fulfil a contract with you.

5. Your rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data (“right to be forgotten”)
Object to or restrict how we use your data
Withdraw consent at any time (where processing is based on consent)
Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, please email hello@your-village.co.uk.

6. Intellectual property

All content on this website, including text, materials, programmes, frameworks, and downloadable resources, is the intellectual property of Your Village unless otherwise stated. You may not reproduce or distribute any content without our written permission.

7. Cookies

Our website may use essential cookies for functionality. We do not currently use third-party tracking or advertising cookies. Analytics, if used, will be privacy-respecting and anonymised.

8. Changes to this policy

We may update this policy from time to time. We will notify you of any significant changes by updating the date at the top of this page.

Privacy Policy